This Privacy Policy explains how NextBrain AI collects, uses, stores and protects personal information when you visit our website, contact us, request a demo or use our products and services.
Information We Collect
We may collect personal information that you provide directly to us, including:
- name, email address, company name and job role;
- information submitted through contact, demo or support forms;
- account information and platform usage details where you are an authorized user;
- technical information such as IP address, browser type, device data and general usage analytics.
How We Use Information
We use personal information to operate and improve our business and services, including to:
- respond to inquiries, demo requests and support needs;
- provide, administer and secure our products and services;
- communicate about service updates, account matters and contractual issues;
- analyze performance, maintain service quality and improve user experience;
- comply with legal, regulatory and security obligations.
Lawful Basis and Retention
Where required under applicable data protection law, we process personal data on one or more lawful bases, including performance of a contract, legitimate interests, legal obligation and consent where appropriate.
We retain personal information only for as long as necessary for the purposes described in this policy, to satisfy legal or contractual obligations, or to resolve disputes and enforce agreements.
Security Measures
We implement technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse. These safeguards include access controls, infrastructure protections, monitoring and security procedures proportionate to the nature of the data and services involved.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Users and customers also remain responsible for using the platform in a secure and compliant manner.
Your Rights
Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict or object to certain processing of your personal information, and in some cases to request portability of that information.
To exercise any applicable rights, please contact us using the details provided below. We may need to verify your identity before responding to a request.
Contact Information
If you have any questions about this Privacy Policy or about how NextBrain AI handles personal information, please contact info@nextbrain.ai.